Mystery shop message on facebook

Mystery Shopping on Social Media

Communication through Social Media. Work from Home!

Customers regularly post on business’s social media accounts asking questions or to make a complaint. Social media mystery shops involve visiting a business’s social media page and asking a question or making a complaint, depending on the scenario agreed with the client.

The mystery shop will then measure the speed and quality of the response, or even if you get a response at all. As the evidence for the mystery shop, you will be required to take screen shots of the message left and response received.

Learn about the different types of Mystery Shopper assignments.

Mystery Shopper earning extra income