accompany a real customer

Accompanied Mystery Shops

Measure how the customer is treated.

Accompanied mystery shops are most commonly used within the automotive industry for both the sales and aftersales departments. For example, a mystery shopper can accompany a customer on collection of their new vehicle, to measure the vehicle handover process and on the aftersales side, a mystery shopper can accompany a customer who is having a service on their vehicle and measure the process for the vehicle drop off and collection.

Learn about the different types of Mystery Shopper assignments.

Mystery Shopper earning extra income