Requirements to become a Mystery Shopper:

  • You must be 18 years of age or older to register as a mystery shopper with My View Research.

  • You must legally be allowed to work in the UK.

  • You must hold a UK bank account to allow your monthly fee payments to be processed.

  • You must have access to a laptop/computer and a mobile phone.

If you meet these requirements to register as a mystery shopper with My View Research, we also kindly ask you to adhere to the following guidelines:

Guidelines for Being a Mystery Shopper:


We are aware that plans change, or things come up at the last minute which means you may no longer be able to complete a mystery shop you have agreed to do. All we ask is that you communicate with us as soon as you are aware that your circumstances have changed. This will allow us to source another mystery shopper and continue to meet our deadlines with our clients.

High Quality and Attention to Detail.

In line with our fair pay policy, we expect a high level of quality and accuracy in line with the fees that we pay. We expect mystery shoppers to follow the briefs that have been agreed with our clients, as well as provide an accurate account of the interaction during the mystery shop, on the scorecard provided.

Efficient Delivery.

As part of the contracts we hold with our client’s, we agree a KPI for delivery of each mystery shop, as well as for the whole wave. For any mystery shops that you conduct via our app, My View Portal, we ask that the results are processed straight away as soon as you leave a location. If you are scoring the results at home, we ask that you process the competed mystery shop within 48 hours of completion. If you will struggle to meet this, please communicate with us.

Ask Questions.

If you don’t understand a client brief/scenario or how to score a question on the scorecard, please ask and we will be more than happy to help. Each of our clients has an assigned Project Manager and their contact details are listed at the bottom of every client brief, to allow you to reach out to them directly with any questions that you have. Alternatively, please email with your query and someone will come back to you.

How to become a mystery shopper.

Create your Mystery Shopper profile and answer a few questions here

Download our App –

My View Portal

Complete a trial Mystery Shop with our Field Operations Manager. After receiving feedback, complete a second trial Mystery Shop

You’re now ready to go! Research Consultants will brief you on specific projects and you will get paid per completed assignment